Please make note of the following:

1. You must attach a PRE-PRINTED voided check or bank letter.
2. This CAN NOT be a Starter Check (Starter checks are not accepted)
A Bank letter can be used in place of a Pre-Printed voided check. The letter would need to be on bank letter head include the full routing number, full account number, and must state that the account accepts ACH deposits and withdraws.
The documentation must be signed by the primary owner listed on the merchant account.
3. There is a $25 Bank Change fee.
4. You must also contact any third party provider (if applicable) to change the DDA information with them as well.

American Express – (800) 528-5200
Cross Check – (800) 843-7354
Wright Express- (800) 492-0669 (877) 447-3938
BuyPass- (800) 238-7675

Once all required information is obtained you may fax your completed form to 973-630-9050 or you may email this documentation to We do request that you follow up 48 business hours after sending us the completed DDA form to verify receipt.

If you have any questions or concerns contact Customer Service at 1-800-201-0461.