1. What is Apple PayTM?

    Apple Pay offers a convenient, secure and private way for customers to pay at compatible merchant locations. Apple Pay will be available on the iPhone 6, iPhone 6 Plus and Apple Watch starting in October and it works with most of the major credit and debit cards from the top US banks. Apple Pay uses a “tokenization” process to mask any sensitive payment information during transactions. This process creates a dynamic, one-time security code for each transaction so that the actual credit or debit card number is never shared or transmitted. This "tokenization" process combines with the Secure Element and the Touch ID fingerprint sensor on the mobile device to deliver an extremely secure payment experience.

  2. Is Harbortouch compatible with Apple Pay?

    Yes, Harbortouch was one of the first POS system and payment providers to integrate Apple Pay with our equipment.

  3. Will I be able to accept Apple Pay?

    1. Merchants with a Perkwave terminal will be able to accept Apple Pay in-store as soon as the service is launched in October 2014. Harbortouch is fully compatible with Apple Pay.

    2. POS Retail merchants will be able to accept Apple Pay using an NFC reader. We are currently evaluating options to identify the best hardware for retail POS merchants. This is a priority for us and we hope to have a solution in the very near future.

    3. POS Hospitality merchants will be able to take advantage of advanced functionality using Apple Pay that is only available through Harbortouch. Please stay tuned for an announcement in the very near future regarding these exciting capabilities. We would like to tell you more about it now, but we are not allowed to disclose this exciting capability until after Apple Pay fully launches. Please just know that the Harbortouch Hospitality POS system is fully compatible with Apple Pay.

    4. Merchants with Authorize.Net will be able to accept Apple Pay through the Authorize.Net payment gateway.

    5. Any equipment not listed above is currently not compatible with Apple Pay. See question 4 for information about obtaining an Apple Pay-ready device for your business.

  4. I don't have an NFC reader. How can I get one?

    We can exchange your current equipment for a fully compatible Perkwave terminal that includes an Apple Pay-ready NFC reader. This requires a one year extension of your current agreement. The only cost to you for the equipment will be the price of shipping.

  5. What does the cardholder need to use Apple Pay?

    The customer must have an iPhone 6 or 6 Plus with a Visa, MasterCard, or American Express card on file with Apple Pay. Discover Network cards are currently not included in Apple Pay.

  6. When will I be able to accept Apple Pay?

    a. The customer needs to have an iPhone6 or 6 Plus which will be available for purchase on September 19.
    b. You will need a compatible payment terminal (See question 3 for compatibility).
    c. The customer will need Apple Pay active on their phone which is being released in October 2014

  7. Will I receive card present rates for Apple Pay payments?

    Because of the security measures Apple has put into place, we are able to offer card present rates on Apple Pay in-store payments. However, in-app and eCommerce purchases using Apple Pay will be treated as card not present.

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